We collect personal information about you from a variety of sources, including:
We collect personal information to assist us in providing the Services and adapting and updating them to ensure we meet your needs. The types of Information that SilverLake may collect about you depends on how you use SilverLake’s service. Generally, we collect the following information:
By choosing to create an account using a third-party service, you authorize us to collect information necessary to authenticate your account with the third-party service provider.
Information collected automatically through your use of the Services. As set out above, we collect information about how you use the Services and your actions on the Services, including IP addresses, what software and hardware you use (such as browser types, operating systems, ISPs, platform type, device type, mobile device identifiers such as make and model, mobile carrier) features of SilverLake used, SilverLake screens visited or used and associated dates and time stamps, links you click, whether you open messages sent to your account, and other statistics related to your usage of the SilverLake services. We may also use tools, including third-party tools, to collect analytics data. Some of this information is collected through the use of "cookies" and other tracking technologies, such as web beacons, session replay scripts, and similar technologies ("tracking technologies"). We may also work with third party partners to employ tracking technologies.
If you would like to disable our use of tracking technologies in your account, please contact us at email@example.com. Please note that doing so may cause some SilverLake features to not function properly and could negatively affect your experience with the SilverLake Technolgies service.Aggregated and anonymized information
We may collect information by aggregating and anonymizing other information. The aggregation and anonymization process prevents the information from being reassociated or identified with any one customer account, user, or individual. We may use aggregated and anonymized information for a variety of statistical and analytical purposes.
In general, SilverLake collects, uses, and discloses Personal Information about our clients and service providers in connection with certain services we make available to you. More specifically, we collect, use, and disclose your Personal Information for the following purposes:
From time to time, SilverLake may disclose your Personal Information:
We may share user personal information with the third-party service providers that we use in the provision of the Services, including but not limited to Google Analytics, each of which will have limited access to your information for the purposes of carrying out tasks on our behalf and each of which have their own rules and privacy policies in respect of the collection, use and disclosure of personal information. We encourage you to review these rules and policies.
Your Personal Information is stored in secured locations and on servers located at the facilities of our service providers.
To help protect the confidentiality of your Personal Information, SilverLake employs industry standard administrative and technological safeguards to protect your Personal Information. For instance, we operate secure data networks protected by industry standard firewall and password protection systems.
You have many choices to access the information we collect about you, and about how we use or disclose that information. This section details many of those choices, including how you can exercise rights with respect to your information (including any personally identifiable information), how you can opt out of the collection and use of certain types of information for certain purposes (such as marketing), and how you can use your browser or third-party tools to disable certain collection methods (such as cookies or tracking technologies). Content you delete from your SilverLake Technologies site (including Content containing personal information) may be retained in archived or backed up copies in order to allow for disaster recovery. For instructions on how to permanently delete Content from your SilverLake account, please contact us at firstname.lastname@example.org. Please note that permanent deletion of website content will mean that you can never access that data or site again through SilverLake. You may access, correct, amend, or delete Customer Information we have about you by logging into your account and navigating to your Account page. If you wish to cancel your account, you may do so through your Account page. If you do, personally identifiable information associated with your account will be deleted as soon as is reasonably practical or as required by applicable law. Please note that we may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backed up copies as required pursuant to records retention obligations, or otherwise as required by law. We may use some of the information we collect for marketing purposes, including to send you promotional communications about new SilverLake features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes please contact us at email@example.com to opt out.
Online Communications – In order to provide our website visitors with a service or information, visitors may voluntarily submit Personal Information to us for purposes such as asking a question, obtaining information, reviewing or downloading a publication, participating in a seminar or other event, and participating in contests and surveys. If you are known to SilverLake as a registered user of an online service, we may combine and store Personal Information about your use of our website and the online information you have provided with certain other online and offline information we may have collected.
E-Mail Communications - Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about the services of SilverLake Technologies and other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of preferences if you decide you do not want to receive any future marketing or promotional e-mails from SilverLake.
Links - Our website may contain links to other websites which are provided as a convenience only. Visitors are advised that other third-party websites may have different privacy policies and practices than SilverLake, and SilverLake has no responsibility for such third party websites.